Handle Price Negotiations Professionally via WhatsApp with AI
AI responds to price inquiries and discount requests consistently. Set negotiation boundaries and let AI handle bargaining within your approved range.
How it works step-by-step
Customer asks for a discount or sends a counter-offer price
AI responds with current pricing and articulates value
If the request is within your configured discount floor, bot offers the approved discount
Requests below the minimum floor are politely declined with alternatives offered
Key business advantages
Consistent pricing — no agent offers unapproved discounts
Handle high discount-request markets without emotional responses
Protect margins with AI that follows your pricing rules exactly
Convert bargain-seekers with structured, value-focused responses
Questions about Price Inquiry and Negotiation via WhatsApp
- Can I set different discount rules for different customer tiers?
- Yes. Replyot can apply different discount rules based on whether the customer is a first-time buyer, repeat customer, or verified trade account.
- Can the bot handle customers who push back on a declined discount?
- The AI is trained to handle pushback gracefully — acknowledging the concern, reinforcing the product's value, and offering non-price alternatives like free shipping or a bundle deal.
- Can the bot escalate extreme discount requests to a manager?
- Yes. You can configure a threshold above which discount requests are escalated to a human agent rather than auto-declined.
Related use cases
Let the AI handle the chat.
You handle the growth.
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.