Recover Lost Sales by Following Up on WhatsApp
Automatically follow up with customers who showed buying intent but didn't complete their order. Recover 15-30% of abandoned carts via WhatsApp.
How it works step-by-step
AI detects when a customer showed purchase intent but did not complete the order flow
Within 1-2 hours, Replyot sends a personalized follow-up message referencing the product
If no response after 24 hours, a second message is sent with an incentive offer
Customer clicks through, resumes conversation with AI, and completes the purchase
Key business advantages
Recover 15-30% of abandoned orders with timely follow-ups
Fully automated — no manual follow-up needed
WhatsApp messages have near 100% open rate vs email
Personalized messages referencing specific products outperform generic reminders
Questions about Recover Abandoned Carts via WhatsApp
- How does Replyot know when a cart has been abandoned?
- Replyot detects conversation drop-offs — when a customer was in a product selection or checkout flow but stopped responding for a defined period.
- How long should I wait before sending a recovery message?
- 1-2 hours is optimal for the first message. This catches customers while they're still thinking about the product, before they buy elsewhere.
- Can I offer a discount in the recovery message?
- Yes. You can configure Replyot to include a discount code or free shipping offer in the second recovery message to incentivize completion.
Related use cases
Let the AI handle the chat.
You handle the growth.
Connect your pages, upload your catalog, hit go. The AI handles the rest — 24/7, in any language your customers speak.