How to Connect WooCommerce with a WhatsApp Bot
Integrate your WooCommerce store with a WhatsApp sales chatbot. Sync products, send order notifications, and handle support automatically via WhatsApp.
Export your WooCommerce product catalog
From WooCommerce admin, go to Products > Export to download a CSV of your product catalog. Include all fields: name, description, price, stock quantity, and image URLs.
Import products into Replyot
Upload your WooCommerce product CSV into Replyot's product management. Review imported products for description completeness — WooCommerce descriptions are sometimes minimal and benefit from expansion for AI use.
Set up WooCommerce webhooks for order events
In WooCommerce admin, go to Settings > Advanced > Webhooks. Create webhooks for Order Created, Order Updated, and Order Completed events pointing to Replyot's webhook URL. This enables automatic WhatsApp notifications.
Map WooCommerce order statuses to WhatsApp notification templates
Match WooCommerce status changes (processing, shipped, completed) to your WhatsApp notification templates in Replyot. Each status change triggers the corresponding customer notification.
Test the WooCommerce-to-WhatsApp notification flow
Place a test order in WooCommerce and manually change statuses to verify each WhatsApp notification fires correctly. Verify customer details (name, product, order ID) populate correctly in each template.
Frequently Asked Questions
- Is there a WooCommerce plugin for Replyot integration?
- Replyot integrates with WooCommerce via standard webhooks and REST API, which works without a plugin and is compatible with any WooCommerce version.
- Can orders placed via WhatsApp be automatically created in WooCommerce?
- Yes. Replyot can send order data to WooCommerce's Orders API to create orders automatically in your WooCommerce admin when customers complete an order via WhatsApp chat.
- Can I sync WooCommerce inventory changes to Replyot in real time?
- Yes. Use WooCommerce's webhook for 'Product Updated' to push stock changes to Replyot, keeping the AI's inventory information accurate without manual updates.
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